One compound per bottle · dose on the front panel

FAQ

Questions, answered.

The essentials people ask before and after their first order.

The products

What does single-ingredient actually mean?

One active compound per bottle, at one dose, printed on the front panel. No proprietary blends, no undisclosed filler amounts, no second active hiding behind a trademarked name.

Do you publish test results?

Not yet. No lot has been produced, so there is nothing to test. Independent testing begins with Lot 001, and each lot’s certificate will be linked from its product page and findable by the lot code printed on the bottle. Until then, everything we claim is printed on the front panel and can be checked by reading it.

Why is the dose on the front of the label?

Because it is the number that decides whether a product does anything. Putting it on the front removes the choice to bury it.

When can I actually order?

Not yet. Lot 001 has not been produced, so nothing can ship and we are not taking card payments — that is why the buy button is a notify form. Leave an email and you will hear from us the day stock lands, with the shipping timetable at that point.

Orders and delivery

When does my order ship?

Nothing ships yet — Lot 001 has not been produced. Once it has, this answer will carry the real cutoff and transit times. You will get a tracking link as soon as the label is created.

Can I change or cancel an order?

If it has not shipped yet, yes — contact us with the order number and we will catch it. Once tracking is live it has left the building and a return is the route.

Do you ship internationally?

Destinations and rates are listed at checkout. Duties and import taxes on international orders are the recipient’s responsibility.

Returns

What is your return policy?

See the shipping and returns page for the current window and condition requirements. Start a return by contacting us with your order number.

My order arrived damaged.

Send us a photo with the order number and we will replace it. Do not take the product if the seal is broken.

Still stuck?

If your question is not here, send it over — we answer within one business day.

Contact us